Return policy
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Return conditions:
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Product has not been used, still has original label.
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Have purchase invoice at Enoteca.vn.
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Return period: within 07 days from receipt of goods.
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Cases eligible for return:
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Wrong product, wrong quantity delivered.
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Product is defective or broken during shipping.
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Return process:
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Contact Hotline or Email within 07 days.
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Send products to warehouse according to Enoteca staff instructions.
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Enoteca will check and process the exchange/return or refund within 3–5 business days.